Registration Online Registration Renewal FAQs
A PDF version of the FAQs that you can download and print is located in the menu on the right side of this page.
[+]1. Why has ARNNL adopted an online registration renewal process?
ARNNL made this change to provide a registration renewal system that is fast, easy, convenient and efficient for Newfoundland and Labrador's registered nurses and nurse practitioners, while it is also fiscally and environmentally responsible.
With online registration, ARNNL will no longer have to prepare, mail out, and process over 6000 paper registration packages each year.
With online registration, each registrant ensures that their correct information is entered into the ARNNL database where it is immediately accessible to ARNNL.
[+]2. Have the requirements for Registered Nurse and Nurse Practitioner registration changed because of this online system?
No, the online system has not changed the requirements for registration. All members who held a practicing license in the previous registration year and who are applying to renew their practicing license are required to declare that they have completed all requirements of the CCP prior to March 31st.
[+]3. When will online registration begin?
For the 2013-2014 registration year, online renewal will be available beginning Jan. 16, 2013.
If you have a current non-practicing membership and wish to apply for a pracicing license you many do so using the online renewal system at any time during the registration year.
[+]4. Can I complete my entire registration and fee payment online?
Yes, the ARNNL online registration system uses encryption technology to protect your personal and financial information so you will be able to complete the entire process online. In some circumstances, RNs/NPs may be required to provide ARNNL with additional information. In this case, your application will be held as pending until all information has been received.
[+]5. Can I still pay my ARNNL fee through payroll deduction?
Yes, ARNNL and employers facilitate the payroll deduction process with the online registration renewal system. Employers who offer payroll deduction will forward to ARNNL the names and fees (RN: $480 and NP: $536.50) of those members for whom they have deducted the full licensure fee before the online registration system opens on Jan. 16, 2013. Members will no longer be required to submit paper forms or copy of their confirmation email to their employer. If ARNNL has received your licensure fee from your employer, you will be notified on the payment page of the online registration renewal system. If not, you will be required to pay online.
[+]6. Is it safe to enter my personal and financial information online?
The ARNNL online registration system uses encryption technology to protect your personal and financial information. Your personal information is password protected and you can help keep this secure by keeping your password confidential.
ARNNL follows industry-standard payment control practices to prevent fraud, and an external organization validates our compliance with these standards.
At the end of your online renewal process you will be given the option to pay your fee immediately by using debit or credit card. A confirmation email will be sent to the email address you have on file with ARNNL.
[+]7. Will I receive a registration form in the mail?
No. Beginning in 2013-2014 ARNNL will no longer mail hard-copy (paper) license renewal applications to members. Members wishing to renew their annual practicing license or membershnip will be required to complete the process online.
[+]8. I do not have access to a computer. What should I do?
The online renewal format provides the flexibility for you to access your account at any computer, at work, home, or in a public place (library). A colleague, family member, or friend may be able to help you through the computer process. If you are in the St. John's area, there will be a computer at ARNNL House that you can use and staff will be available to assist if needed. If you are in other areas, many local libraries have computers to use and skilled librarians to assist you.
[+]9. How will ARNNL support me during the renewal process?
During the renewal period, ARNNL will use many ways to support you with the online registration renewal process.
Up-to-date information is available on the ARNNL website (www.arnnl.ca
ARNNL has an online help feature available through the ARNNL website. You will be able to chat with an ARNNL registration staff member during regular business hours. Outside regular business hours, members can post a question related to the online registration process and an ARNNL staff member will contact you the following business day with a response.
A computer is availalbe at ARNNL House for your use and staff will be available to assist you, during regular business hours.
Staff at ARNNL will be available to answer email and telephone questions throughout the renewal season.
[+]10. How do I get started?
You will require a current email address. If you do not have an email account please set one up. This email account will be used to contact you about registration issues including any problems with your password. Be prepared to enter this email address on your online registration renewal form.
You will need your: 1) registration number and 2) unique password. It is your responsibility to remember your password and keep it secure.
Proceed to the ARNNL website and click on the tab for online registration.
Edit your personal profile to ensure all information is accurate and up-to-date including your email address. Proceed through the step-by-step registration process.
[+]11. How do I get a password?
Your password was sent to you on your 2011-12 and 2012-13 paper renewal form. If you did not record your password you can retrieve it electronically by clicking on the tab for online registration
If your email address is on file with ARNNL you can retrieve your password by clicking on the "Forgot Your Password" tab and following the instructions. Your password will be sent electronically to your email address on file.
If your email address is not on file with ARNNL you will be asked some unique questions to identfy you and your request will be sent to ARNNL to update your email address. Once your email address is confirmed your password will be sent to you electronically.
Secure your password in a safe place so you will have it whenever you need to log in to the ARNNL online registration renewal system/Member Self-Service area.
Keep your password confidential; the security of your account is protected by this password.
[+]12. What if I forget my password?
If you forget your password, go to the online registration system login area; click on the link "Forgot Your Password
?" You will be required to answer questions that uniquely identify you as a member and a new password will be sent to the email address on file with ARNNL.
[+]13. What are the registration fees for the 2013-14 Licensure year?
These fees are in Canadian funds and include HST.
Registered Nurse: $480.00
Nurse Practitioner: $536.50 (These practicing fees also include CNPS Liability Protection.)
Under age 65: $47.20
65 years or over: $33.64
[+]14. If I begin my online form but cannot finish it, will the information I enter be there the next time I login?
Yes. When you log out of the online system the information you entered will be retained. When you log back into the online renewal site the system will return you to the last step you completed.
[+]15. In the past I have received a paper copy of a license for my records and to photocopy for my employer. What will my license look now?
For the licensure year; 2013-2014, ARNNL will no longer issue paper license cards.
You and your employer can confirm the status of your license and/or membership by using the 'RN Member Search' or 'NP Member Search' feature available at www.arnnl.ca
. All Regional Health Authorities and employers who offer payroll deducation have been notified that ARNNL will no longer issue paper license/membership cards.
Members will receive an electronic receipt confirming payment that may be used for income tax purposes.
[+]16. I have a specific question about a section of the online registration renewal application form - how do I find the answer?
You will notice throughout the online renewal application form that there are question marks inside a circle. Click on those question marks to have common questions answered. If your question has not been addressed on the form in this way, you can use the “Online Support” feature on the ARNNL website.
[+]17. When is the deadline to complete online registration renewal?
If you have not submitted your 2013-14 registration renewal for a practicing license prior to March 31, 2013, you will be assessed a late fee of $50 (By-law Article ii Section 2(b)).The online registration system will allow you to complete your application to renew online after the March 31 deadline; however, you will be halted at the payment section. An email notification will be sent to ARNNL indicating that you have missed the renewal deadline and that you are required to pay the late fee. Note: Late fees do not apply to members renewing non-practicing memberships. If a member practices after March 31 without a current nursing license, penalty fees will also be assessed. According to By-law Article II Section 2(c), all nurses who actively practice without a valid interim or practicing license shall be subject to a penalty of $10 per day worked to a maximum of $200. Default of payment of fees for three (3) consecutive months or more is subject to discipline in accordance with the Act, Section 21.
[+]18. How will my employer know that I have registered for the 2013-2014 licensure year?
Your employer can verify your registration status through the ARNNL RN or NP Member Search on the ARNNL Website. This list is current and contains your name, license number and effective date. This balances the need for public awareness with the registrant's right to privacy. Commencing in 2013-2014 ARNNL will no longer issue paper copies of licenses and the online RN or NP Member Search will be the sole verification process available to members and employers. Moving to a paperless system will reduce issues related to idenitfy fraud and is in line with regulatory practices across Canada.
[+]19. What documentation is needed to prove my hours of work?
The following Regional Health Authorities (RHAs) have agreed to electronically submit hours of nursing practice to ARNNL: Eastern Health, Central Health, and Labrador-Grenfell Health. Members not employed with one of these RHAs must continue to submit official documentation of their nursing practice hours to ARNNL, as in previous years.
Membes can scan and email confirmation of hours to ARNNL at firstname.lastname@example.org, via fax 709-753-4940, or by regular mail. Be sure to include your ARNNL Registration number on your confirmation of hours so they can be correctly entered on your file.
[+]20. I am unable to enter my practice hours when completing the online renewal form - what do I do?
When completing the online renewal application form you are not permitted to enter your hours of nursing practice for the registration year. Official documentation is required from your employer to verify your hours of practice.
Nurses can review their hours of practice on file with ARNNL prior to completing the online registration renewal process. This information is provided on the summary page at the end of the online registration renewal process.
[+]21. What if I am registered in another province, territory or country, what do I need to do?
If you are registered/licensed in another province, territory, or country you will be required to provide a verification of registration to ARNNL confirming you are a member in good standing. The verification of registration must be sent directly to ARNNL from the relevant nursing regulatory authority and received at ARNNL House prior to March 31, 2013. Your license will not be processed and issued until a current verification is received. It is your responsibility to ensure a current verification is on file.
Refer to the ARNNL website to download the “Verification Request Form”. The jurisdiction you are requesting verification must forward documentation directly to the ARNNL.
[+]22. I completed the online renewal application of my practicing license; am I now licensed to practice?
No. When you complete the online application and the fee payment has been received by ARNNL you will receive a confirmation email stating you have successfully completed your application.
When ARNNL has finalized the processing of your license you will receive a subsequent email confirming your 2013-14 practicing license has been processed. An electronic receipt will be provided for income tax purposes. You and your employer can verify the status of your license through the RN Member Search or NP Member Search at any time.
If you are registered in another province, territory or country, ARNNL will not process your 2013-14 practicing license until a verification of registration(s) has been received by the regulatory authority in that jurisdiction. It is your responsibility to ensure a verification of registration, confirming you are a member in good standing, is received at ARNNL House prior to the renewal deadline.
[+]23. Can I use online registration if I am a non-practicing member?
Yes. Members are able to renew their non-practicing membership online. To use the online registration renewal system you requrie a valid email address, your ARNNL registration number, and password.
[+]24. Can I use online registration if I am a moving from a practicing to a non-practicing status?
Yes. Members are able to move from practicing to non-practicing status using the online registration renewal system. To use the online registration renewal system you require a valid email address, your ARNNL registration number, and password.
[+]25. My contact information has changed; can I make changes on the online registration system?
Yes. Go to the ARNNL website and login to the online registration renewal system. Click on "Edit Your Profile" and update your contact information in this section of the form and it will be immediately available to the ARNNL.
If you change your address after your license has been issued, notify the Canadian Nurses Association (CNA) at 1-800-361-8404.
[+]26. I am a new applicant requesting initial licensure. Can I access online registration?
No. Currently online registration is available for renewal only. Since this is your first time registering with ARNNL you are required to complete the paper application forms. Contact ARNNL for further information.
[+]27. Is there a difference in the online registration process for a nurse practitioner?
No. When you identify that you are applying for NP licensure the system will guide you through the NP application renewal process.
[+]28. I am a lapsed member; can I renew my license online?
No. Currently online registration is available for renewal only. Contact the ARNNL for further information.
[+]29. I didn’t print my receipt at the time that I paid my fees. Can I print it now?
Yes. You will receive an e-receipt at the time you paid your fees online. This receipt is sent to your email address on file at the ARNNL.